At Dun Laoghaire Marina we take the protection of your information seriously and are committed to protecting and respecting your privacy. We have created this policy in line with the Data Protection Commissioner to demonstrate this commitment and to tell you how we handle and use your data.
If after reading this policy you have any questions please contact us using the details below.
Please review this statement periodically as we will amend and update it from time to time. This policy relates to transactions and activities in which you voluntarily engage and it relates to data gathered on dlmarina.com but it does not extend to any offline activities between you and any of our third-party advertisers, agencies, affiliates or commercial suppliers.
We endeavour to comply with the guidelines laid out by Ireland’s Data Commissioner in the collection, protection and distribution of data we may collect about you on our website. You should be aware of your rights and your right to contact us;
Dun Laoghaire Marina, Harbour Road, Dun Laoghaire, Co. Dublin, A96D376.
For the purpose of the Data Protection Act 1988 which was amended by the Data Protection (Amendment) Act 2003 (bringing Irish law into line with the EU Data Protection Directive 95/46/EC) and the General Data Protection Regulation 2018 (the Data Protection Legislation) the data controller is Marina Marketing and Management Ltd. of Dun Laoghaire Marina, Harbour Road, Dun Laoghaire, Co. Dublin A96D376 (company registration 8293609). Our nominated representative for the purpose of the Legislation is Mr Paal Janson, General Manager for Marina Marketing and Management Ltd.
Information we may collect
When we ask you for personal information, we will:
a) Ensure it is transparent as to why we need it.
b) Only ask for the details we need to enable us to provide you with the service you require.
c) Protect it and ensure there is no unauthorised access to it.
d) Only share it with other organisations when the law allows.
e) Ensure it is not kept longer than necessary.
f) Not share your information with any other organisations for marketing, market research or commercial purposes, or pass your details to other websites.
g) Not make your personal information available for third-party commercial use without your consent.
In return, we ask you to:
a) Give us accurate information.
b) Tell us as soon as possible if there are any changes such as a new address.
This helps us to keep your information reliable and up to date.
We may collect certain information or data and process the following about you:
a) Information that you provide by filling in forms on our website https://www.dlmarina.com this includes information provided at the time of subscribing to our newsletters, requesting information from us, using our services or requesting further services. We may also ask you for information when you report a problem with our website.
b) If you contact us (either online or by telephone), we may keep a record of that communication for the purpose of dealing with your enquiry.
c) We may also ask you to complete surveys that we use for research purposes, although, you are not obligated to respond to them.
d) We may collect details of your visits to our website including, but not limited to, traffic data, location data, web logs and other communication data, and the resources that you access.
e) Information on how you use the site, using cookies and page tagging techniques to help us improve the website.
IP Addresses and cookies
We may collect information about your computer, including your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns; it does not identify you as an individual.
For the same reason, we may obtain information about your general internet usage by using the following cookies:
a) Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
b) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. They help us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
c) Functionality cookies. These are used to recognise you when you return to our website.
Where we store your personal data
All information you provide to us is stored on secure servers. Our website is hosted by Hosting 365 (Namesco Ireland Ltd.) and through Namesco Ireland Ltd. any payment transactions are encrypted using SSL technology developed by a US-based company, GeoTrust. Due to the global nature of the GeoTrust, your data may be processed and stored outside the European Economic Area (“EEA”). The GeoTrust system is used to record the history of a sales enquiry and we use the system to process your enquiry. Payment data is not stored or processed through this system.
We do recognise however that, unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you provide to us. You do so at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
By providing your personal data, you agree to this transfer, and to your data being stored in accordance with this policy.
Uses made of the information
We use information held about you in the following ways:
a) To ensure that content from our site is presented in the most efficient manner for you and for your computer.
b) To provide you with information, products or services that you request from us or, where you have consented to be contacted for such purposes.
c) To provide you with information on products or services which we feel may interest you.
d) To carry out our obligations arising from any contracts entered into between you and us.
e) To allow you to participate in interactive features of our services, when you choose to do so.
f) To notify you about changes to our services.
g) To administer any berthing arrangements that you may have made with us.
Disclosing your information
a) We may disclose your information if we have a legal obligation to do to, or if in order to enforce or apply our website policies and other agreements; or to protect the rights, property, or safety of Marina Marketing and Management Ltd., our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection, theft, border control and credit risk reduction.
b) In the event that Marina Marketing & Management Ltd. sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
c) If Marina Marketing & Management Ltd. are acquired by a third-party, in which case personal data held by it about its customers will be one of the transferred assets.
Links to other sites
Under the Data Protection Legislation:
a) Where you have provided your consent to the processing of your personal data for any purpose, you have the right to withdraw such consent at any time by contacting us at Dun Laoghaire Marina, Harbour Road, Dun Laoghaire, Co. Dublin A96D376 or firstname.lastname@example.org, please include the word “unsubscribe” in the subject line.
b) You can ask us to rectify any inaccuracies in the personal information that we hold about you.
c) You may have the right to request that we delete personal information that we hold about you.
d) You may have the right to object to our processing of your personal data for certain purposes, including for direct marketing purposes, for scientific or historical research purposes or statistical purposes.
e) You may have the right to restrict our processing of your personal data in certain circumstances.
f) You may have the right to request a copy of your personal data from us in a commonly used and machine-readable format or that we transmit your personal data to another data controller.
g) You may have the right not to be subject to automated decision-making, including profiling, which has legal or other significant effects on you.
You can exercise any of the above rights at any time by contacting us at: The Data Controller, Marina Marketing and Management Ltd., Harbour Road, Dun Laoghaire, Co. Dublin A96 D376 or e-mail: email@example.com for the attention of The Data Controller.
Requests for Information
You have the right to access information held about you. Your right of this access can be exercised at any time in accordance with the Data Protection Legislation.
We need to record your personal contact details to be able to respond to and track the process of your request. We do not pass on any of your personal information outside our organisation when dealing with your enquiry unless you have given us permission to do so. We will not use information you supply for any other purpose without your permission.
Any access of Personal Data requests should be addressed to: The Data Controller, Marina Marketing and Management Ltd., Harbour Road, Dun Laoghaire, Co. Dublin A96 D376 or e-mail: firstname.lastname@example.org for the attention of The Data Controller.
Retention of Data
We will only retain your personal information for as long as is necessary to carry out the purpose for which it was collected.